Australia & New Zealand Wide Delivery
Free Shipping On Online Orders Over $500
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FAQ's

GENERAL FAQS

CAN I BUY PRODUCTS ONLINE?

Yes, most of our products are available for order on our website 24/07 with payment options. You will find this a fast, easy and secure transaction. Start browsing our product catalogue now!

WHY AREN'T ALL YOUR PRODUCTS AVAILABLE TO PURCHASE ONLINE?

Due to restrictions in shipping on items classed as ‘dangerous goods’ ie. flammable items, aerosols etc we are unable to offer all products for purchase on our website. If you would like to purchase any of these or other items, contact one of our Sales Representatives on 1800 652 267.

DO YOU HAVE A "LEVEL 5" FINISH COMPOUND?

Pro Plaster Products stock Hamilton's Prep Coat Plus which is a Level 5 compound. It is a great product to reduce glancing light issues, feature walls or anywhere a Level 5 finish is required.

DO YOU HAVE FREE DELIVERY?

Pro Plaster Products logistics is expansive & we have partnered with reputable companies. We do have minimal delivery charges throughout Australia. However, FREE DELIVERY to nationwide in Australia & New Zealand for online orders of minimum $500.

WHICH HAND TOOLS ARE BETTER: STAINLESS STEEL OR BLUE STEEL?

This is a personal choice. The Stainless Steel has a small advantage as they do not rust therefore will not have to be replaced as frequently as the Blue Steel.

ARE PLASTERERS STILTS ALLOWED TO BE USED?

Yes, in most states there are no regulations against the use of stilts on site, although each jobsite have safety regulations so please ensure stilts can be used before commencing.

DO YOU HAVE A STORE IN VICTORIA?

We do not have a Pro Plaster Products outlet in Victoria. However, we do have several distributors of our products in each state. Please contact 1300 896 568 to locate your closest distributor.

DO YOU HAVE EXTERIOR COMPOUNDS?

No, we specialise in interior products. We do range render tools & PVC trim for external use.

DO YOU HIRE OUT TOOLS?

No, Pro Plaster Products no longer hires out Sander and Vacuum Systems.

DO YOU SELL HYDE HAND TOOLS?

We have a limited range of Hyde hand tools at all of our stores. Why not try our value range Finish Pro tools.

DO YOU STOCK FASTENERS?

Yes, Pro Plaster Products carries an extensive range of screws, nails, screw guns and nail guns to suit the internal plastering industry.

WHAT DOES YOUR WARRANTY ON TOOLS COVER?

All parts and labour for defects / faults not associated with normal wear and tear or misuse. 

WHAT IS 4T?

4T is a lightweight multi purpose compound made in the USA. Multi, meaning it is excellent for taping, second coat, finishing coat, fastener covering and externals. Being a lightweight compound makes it easy to sand with low shrinkage. 4T is a great product for using with automatic tools.

WHAT IS THE ADVANTAGE OF BUYING REFILL BOXES OF COMPOUND?

The boxes work out to be an average of 5 cents a litre cheaper than the bucket. It also comes in convenient cardboard boxes making it easier for disposal.

WHAT IS YOUR WARRANTY ON COMPOUNDS?

Pro Plaster Products guarantee it's products to be free of defects in materials and manufacture. All our compounds are guaranteed for use in any plasterboard. If a Pro Plaster product does not meet our standard we will at our option, replace or repair it or supply an equivalent product. We will pay for doing one of these.

WHERE IS HAMILTON'S MADE?

We manufacture Hamilton's red dot & blue dot locally and the rest products are made in Woodland, Washington USA. Hamilton have 80% of market share in USA & distribute products worldwide.

WHERE IS PRO BASE MADE?

Pro Base is manufactured in NZ by a major international company & after much testing was designed for Australian conditions.